Shipping
Most items will be shipped on the same day after the payment is completed.
Our standard shipping service to most areas in the United States is free. We also offer fast shipping service if you need and glad to pay for the extra shipping fee.
Please understand we charge some shipping fees in some remote areas, such as Alaska, Guam, and Hawaii. Some remote areas we don't ship to currently such as some uninhabited islands.
Delivery
Most standard shipments are sent through our local warehouse in the United States.
US Stock: The item will simply arrive within 7-10 business days after it is dispatched.
We use reputable couriers like UPS, USPS and DHL, all items will be tracked for your peace of mind.
Note for taxes:
For United States, our customers do not need to pay for importing fees, duties, or VAT (Valued Additional Tax).
Tracking Your Package
Shipping Confirmation
You will receive an e-mail containing your tracking number as soon as the shipping label is printed. You can track your package here: Track Your Order
This tracking information may take up to 24 hours to become available.
Issues with Tracking Info
We are always happy to help, but unfortunately, we only have access to the same tracking information you have. We ask that you please try to resolve any issue with the carrier directly. If all else fails, please contact our support team directly for assistance at support@geeyan.com
Lost Packages
Geeyan will not be responsible for any items damaged or lost during transit.
Any claims should be filed with the respective carrier.
If all else fails, please contact our support team directly for assistance at support@geeyan.com
